The Challenge:

A visitor visa application was declined due to a character issue. The applicant had unintentionally omitted third-party information and used an unlicensed agent who failed to declare their involvement — a serious breach under immigration rules. As a result, Immigration New Zealand flagged the case, requiring a formal character waiver. 
Our Solution:

We began by requesting the full immigration file. After reviewing the applicant’s statement alongside INZ’s internal records, we identified favorable factors in his personal background and the nature of the omission. We prepared a targeted character waiver submission referencing applicable immigration instructions and internal operational guidance (VISA PAK and IAC), positioning the case for consideration on legal and human grounds. 
The Outcome:

The visa was approved within three weeks. The applicant received a five-year multiple-entry visitor visa despite the prior refusal. 
Highlight:

Successfully secured a long-term visitor visa for an applicant with a character issue by applying legal strategy and referencing INZ internal policy frameworks.